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Welcome to Anna’s Dresses, your premier boutique for exquisite evening, homecoming, and prom dresses. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing elegantstyledress.com, you accept these terms in full.

1. Website Use and Intellectual Property

1.1 Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or using the site with parental/guardian supervision. All purchases must be made by individuals legally capable of entering binding contracts.

1.2 Intellectual Property Rights

All content on this website, including images, designs, text, and graphics, is the property of Anna’s Dresses and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Our boutique designs are carefully curated—please respect our creative work by not copying our styles or product presentations.

2. Product Information

2.1 Product Descriptions

We make every effort to accurately display our dresses through photographs and descriptions. However, slight variations in color or detailing may occur due to monitor settings and individual craftsmanship.

2.2 Availability

All items are subject to availability. While we strive to maintain stock, popular styles may sell out quickly. We reserve the right to cancel orders for unavailable items and will notify you promptly.

2.3 Custom and Special Order Items

Custom-made dresses and items marked as “Final Sale” cannot be returned or exchanged unless defective. Please review measurements carefully before ordering.

3. Ordering Process

3.1 Placing an Order

By placing an order, you offer to purchase a product subject to these Terms. We will send an order confirmation email—this constitutes acceptance of your order.

3.2 Order Processing

Orders are processed within 1-2 business days. During peak seasons (prom/homecoming), additional processing time may be required.

3.3 Order Cancellations

You may cancel your order within 2 hours of placement by emailing [email protected]. After this period, cancellations may not be possible as we begin processing immediately.

4. Payment Terms

4.1 Accepted Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted systems.

4.2 Pricing and Currency

All prices are in US Dollars. International customers may see approximate conversions based on current exchange rates.

4.3 Sales Tax

Applicable sales tax will be added to orders shipped within the United States.

4.4 Payment Security

We never store your full payment details. By providing payment information, you confirm you are authorized to use the payment method.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

5.2 International Shipping

We ship worldwide except to some Asian and remote regions. International customers are responsible for any customs fees, taxes, or import duties.

5.3 Delivery Issues

While we carefully package each dress, please inspect your package upon delivery. Report any shipping damage within 48 hours to [email protected].

6. Returns and Exchanges

6.1 Return Eligibility

Returns are accepted within 15 days of delivery for unworn, unwashed dresses with original tags and packaging. Intimate apparel, accessories marked “Final Sale,” custom dresses, and altered items cannot be returned.

6.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Include your order number and reason for return
  3. Wait for return authorization with RMA number
  4. Ship to: Anna’s Dresses Returns, 4286 Stonepot Road, Red Bank, US 07701

6.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.

6.4 Exchanges

Size/color exchanges are available for eligible items. You are responsible for return shipping and any price differences.

For your special occasion dress, we recommend ordering well in advance to allow time for possible exchanges.

7. Customer Responsibilities

7.1 Accurate Information

You must provide accurate contact and shipping information. We are not responsible for delays caused by incorrect addresses.

7.2 Product Care

Follow all care instructions provided with your dress. Improper care may void return eligibility.

7.3 Compliance with Laws

You agree to comply with all applicable laws regarding online purchases and import regulations in your country.

8. Limitation of Liability

Anna’s Dresses shall not be liable for:

  • Delays beyond our reasonable control (natural disasters, strikes, etc.)
  • Minor variations in product color or detailing
  • Indirect or consequential damages arising from product use
  • Customs delays or fees for international orders

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the site after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by the laws of New Jersey, USA. Any disputes shall be resolved in the courts of Monmouth County.

12. Contact Information

For questions about these Terms or our boutique:

Anna’s Dresses
4286 Stonepot Road
Red Bank, US 07701
Email: [email protected]
Phone: +1 (732) 555-4286